FREQUENTLY ASKED QUESTIONS

A:  Please contact our customer service team and let us know: the item you are interested in, the quantity, your postcode so we can check the best shipping method and the time-frame you need the order to reach you. Based on these details, we can provide you a quick answer.

Q: Do you do discounts for multiple purchases?

A:  Please contact our customer service team and let us know: the item you are interested in, the quantity, your postcode so we can check the best shipping method and the time-frame you need the order to reach you. Based on these details, we can provide you a quick answer.

Q: Can I return if I no longer need the item?

A: All our buyers can return within 28 days, for any reason. After 28 days, the return may be rejected if the item proves to be no longer apt for re-sale.

Q: If I have a question about a product that I am not very clear on, how do I contact?

A: Should the detailed description of the product not be able to answer your inquiry, we are available for contact via email info@wowzooma.co.uk or 016 19087576

Q: Can I change the address after I paid?

A: On very rare occasions, this may be an option, but we do not guarantee this because our printing process is automated. Should our agents be able to find your order and manage to change it, they will advise via email.

Q: My item arrived damaged in the post. What can be done?

A: In the event that you receive a damaged product, please email us as soon as possible When you email, it will help speed things up if you take a picture of the fault and send it along with your message. Please rest assured, there will always be someone here to help.

Q: I am not entirely pleased with the quality of the item I purchased. What can be done?

A: We want you to be happy with you purchase and we are here to help as we want you to have a great shopping experience with us. Please let us know your concerns via email and our quality control staff will look at your compliant.

Q: How do I pay? Do you take cards or PayPal?

We accept all major debit or credit card payments for your purchases with Wowzooma; Visa, Mastercard, Maestro, American Express, PayPal and Apple pay.