Wowzooma Privacy Policy

This Privacy Policy aims to set out how we store and use your personal data in terms of collection, storage, processing and sharing of as well as what your rights are over the personal data you have given us.

Wowzooma is a trademark name of Shop Monk Limited, which is a Limited Company registered in England and Wales with its registered office at: Unit 4, St Mary’s Industrial Park, Talbot Road, Newton, Hyde, SK14 4HA. If you have any questions about this or any other policy, please contact us at

Shop Monk Ltd is the data controller of the Wowzooma website.

Why we collect your personal data

We collect your personal data to comply with our contractual obligations such as when you make a purchase from us as we will need your address to delivery your order and to update you with tracking of your order. At other times we may collect data for legitimate business reasons such as sending you offers that you may be interested in or recommending products you may be interested in from your purchase history. We also will, if the law requires us to, collect and process your data.

What personal data do we collect

The personal data that we collect from you includes your name, gender, date of birth, address, telephone number, email address, payment information, orders and receipts and we may keep an encrypted record of your login password.  

We collect relevant information you give us during any communication be it by phone, email or engaging in our services such as rewards or registering an account, including your purchase and browsing history. Please see our Terms and Conditions.

Whilst browsing our website we collect data about your device such as your IP address or other information such as your browser, time zone or operating system. We may also collect data from third parties for verification purposes.

We collect personal data about you when you register for an account, purchase an item and use services from us online. So, we collect personal data whenever you access our website or communicate with us.

Our website also uses cookies. We collect data about your online shopping preferences, of your visits to our website and which website you came to us from.  We may collect technical data too to improve your user experience with us. Please read our Cookie Policy too, so that you can manage your cookie preferences. For example, we collect personal information, if you take part in our rewards scheme, surveys, competitions and promotions.

We may also collect information when you engage with us on social media or leave comments or reviews on Woozooma. We collect your interests and age from social media engagement.

Any public comments made may also be used to feedback to our partners such as suppliers, manufacturers or courier services to help us provide better products and services. Your information may be passed on to third parties to fulfil our contractual duties such as to delivery companies.

How we keep your personal data safe

Our website is secure and uses the latest version of SSL security protocol.  This means that we use https technology to secure all transactions on our website and access to your personal information is password protected. We store your login details and your password is encrypted. We do not store your payments information. The information is stored in the host’s server, and only our and the server’s IT teams have access to your information.  We will process your information to complete our contractual obligation and we may keep it up to 7 years.

Your rights over your personal data

You have the right to know what happens to your personal data and this is outlined in this privacy policy. You have the right to ask to see the personal data we have collected about you and if you feel that the information is incorrect or out of date then you have the right to ask us to correct it. You also have the right to ask us to delete the information we hold, if there is no longer a business need for us to retain it. You have the right to ask us to transfer your personal data to you or to another service provider in a simple structured format. You have the right to ask for the limitation of the personal data processing that concerns you. You have the right to raise objections at any time to us processing your personal data and to withdraw any consent you have previously given.

If you would like to know more about your rights, please see the guidance from the Information Commissioners office

If you feel that your personal data has not be handled properly, you can contact the Information Commissioner’s Office to lodge a complaint. Please see their website for further details

If you would like to make any requests, please contact us at

This privacy notice was last updated on 25th September 2018